Active Tests
1.

Domestic Data Entry Operator

Domestic Data Entry Operator is the person who is an excellent typing specialist and can enter loads of data in a minimum time frame. This field is particularly challenging when it comes to data mining and storage.

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2.

Domestic IT Helpdesk Attendant

The job role of Domestic IT Helpdesk Attendant is to look after the needs of clients and users and attend to each individual query with same enthusiasm. The interaction helps in building a better professional relationship.

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3.

CRM Domestic Non - Voice

  The Non-Voice Operatives of the CRM Department work on processing the queries, complaints and suggestions mentioned by the clients over mail and chat. They use pre-existing templates to follow a professional format. It is necessary to understand the type of work that needs to training.

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4.

Associate - Customer Care (Non-Voice)

The customer relationship department plays a pivotal role in the IT sector in creating a long lasting professional connection with the company. The Non Voice Customer Care Associates comprise of support engineers, online help desk, support associate etc. that look after the needs of clients through email and chat are qualified and highly informed about the product. Solve the practice tests based on NSDC Skill Test for IT-ITes Sector Council of India.

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5.

CRM Domestic Voice

Domestic Voice Operators in the Customer Relationship Management (CRM) Department works on various profiles that are essential for prolonged success in the IT Industry. They handle multiple voice queries, complaint box, online training modules etc. IT-ITes Skill Council of India will be training selected candidates in this after they qualify in the QP NOS Test by NSDC.

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6.

Collections Executive

Collections Executive, more commonly known as Field Executives of the CRM Department are responsible for taking follow up meetings with clients that are interested in particular service and wish to purchase it or the ones with pending payment. They need to recover the pending amount in a professional manner. NSDC Skill Test for getting trained and certified by IT Council can be attempted here.

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7.

Domestic Biometric Data Operator

The IT Industry has upgraded its need of security systems for both better accountability and recognition. Biometric Systems rely on the unique signatures that every individual possesses. Such systems need a person to handle various queries which constitutes the job description of Domestic Biometric Data Operator.

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